Privacy Policy

1. Introduction

SebiDent, s.r.o. (hereinafter "we", "our practice" or "SebiDent") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Identification Data

• First and last name
• Phone number
• Email address
• Home address
• Personal identification number (for medical documentation)

2.2 Health Data

• Medical history
• Dental documentation
• X-rays and diagnostic images
• Treatment records
• Information about medications and allergies

2.3 Technical Data

• IP address
• Browser type
• Website visit time
• Pages visited

3. Purposes of Data Processing

We process your personal data for the following purposes:

• Providing healthcare and dental services
• Maintaining medical documentation
• Communication with patients (appointments, reminders)
• Billing and accounting
• Fulfilling legal obligations
• Improving the quality of our services

4. Legal Basis for Processing

We process your personal data based on:

• Consent - for marketing communication
• Contract performance - when providing healthcare services
• Vital interests - during emergency healthcare
• Legal obligations - when maintaining medical documentation
• Legitimate interests - when improving service quality

5. Data Sharing

We do not share your personal data with third parties, except in the following cases:

• Health insurance companies (for reimbursement purposes)
• Specialist clinics (for referrals)
• Laboratories (for diagnostic purposes)
• Legal requirements (court orders, inspections)
• External IT service providers (with confidentiality agreements)

6. Data Retention Period

• Medical documentation: 20 years from last treatment
• Accounting documents: 10 years
• Marketing consents: until consent is withdrawn
• Web cookies: according to browser settings

7. Your Rights

You have the right to:

• Access - obtain a copy of your personal data
• Rectification - request correction of inaccurate data
• Erasure - request deletion of data (with legal exceptions)
• Restriction - limit processing under certain circumstances
• Portability - transfer data to another provider
• Object - object to processing based on legitimate interests
• Withdraw consent - withdraw consent at any time

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of sensitive data
• Regular data backups
• Access control to medical documentation
• Staff training on data protection
• Physical security of premises

9. Cookies and Tracking Technologies

Our website uses cookies to improve user experience. For details, see our Cookie Policy.

10. Changes to This Policy

We may update this privacy policy from time to time. We will inform you of significant changes through our website or by email.

11. Contact Information

12. Filing a Complaint

If you have concerns about the processing of your personal data, you can file a complaint with: